Due to the nature of the items that we sell, we DO NOT offer exchanges or refunds on any Hype Hair. Please be sure to choose the correct lengths and textures before checking out with your order.
FLAT RATE SHIPPING WITH SIGNATURE CONFIRMATION: currently ships orders using USPS. Standard shipping requires 3-5 business days for delivery after it ships, in addition to a signature upon delivery. Shipping confirmation and tracking is available via email as soon as your order departs our facilities. Please note that once packages are received by USPS, we are no longer responsible for the delivery of the item. This responsibility is passed on to the United States Postal Service (800-275-8777).
EXPRESS SHIPPING POLICY: offers 2 day shipping for $25.00. This shipping method automatically includes insurance and signature confirmation at no extra charge.
INTERNATIONAL SHIPMENTS: ships international orders via USPS priority International. International shipments cost $35.00 for any destination worldwide and are normally received within 10 business days. HYPE Hair by Alonzo Arnold is not responsible for any fees (custom fees or taxes) associated with your shipment upon delivery. We do not refund shipping charges for orders returned. Please note that ALL WIG UNITS take 10 business days to ship
HOW LONG DOES HYPE HAIR LAST?
Depending on the maintenance taken to keep our hair looking and feeling luscious, it all depends on you. However, our hair can last you up to one year.
CAN HYPE HAIR BE COLORED OR DYED?
Yes. All our hair can be colored and lightened. We advise you to seek professional help when coloring your hair extensions, for you can over process your hair extensions.
HOW CAN I MAKE MY HYPE HAIR LAST FOR A LONG PERIOD OF TIME?
We suggest that you shampoo your extensions every two weeks using a mild shampoo. In between those two weeks, you should only condition your hair. Conditioning your extensions will ensure that your hair stays luscious and beautiful. Following these simple steps, can result in your extensions lasting up to a full year or more.
WHAT COLOR DOES HYPE HAIR COME IN? DO YOU OFFER CUSTOM COLORING?
All of our extensions vary between natural black and natural brown. There is no custom coloring. We ask that you seek a professional.
CAN I RETURN OR EXCHANGE MY HYPE HAIR?
No. Due to the nature of the items that we sell, we DO NOT offer exchanges or refunds on any Hype Hair. Please be sure to choose the correct lengths and textures before checking out with your order.
HOW LONG DOES SHIPPING & HANDLING TAKE?
Once your order is placed and confirmed, you will receive a confirmation email. All bundle, closures and frontal orders take 3 days to process BEFORE it is shipped out. Standard shipping can take 3-5 business days, depending on where you are located. Please note that ALL WIG UNITS take 10 business days to ship
HOW MANY OUNCES ARE IN EACH HYPE HAIR BUNDLE?
All of our bundles are 4 ounces. We recommend at least 4 bundles to achieve a full and chic look.